Your Practice May Be Losing Money Because You Don’t Understand Dental Insurance

In an article from Dentistry IQ written by Jennifer Schultz, she explains how many dental practices lose money because of their misunderstandings in dental insurance. Schultz states that during the 20 years she has spent in the dental industry, she has seen practices lose money because of costly mistakes. Here are some of the errors that you might be making:

  • Writing off money when it is not necessary
  • Missing the timely filing deadline for insurance claims
  • Submitting PPO plan fees on the insurance claim form
  • Not charging the full practice fee when procedures are not covered by insurance (when applicable)
  • Not following up on unpaid insurance claims
  • Credentialing errors
  • Not leveraging benefit information in the practice management software
  • Not reading or understanding the PPO contract
  • Not asking for a fee schedule of the PPO plan before signing
  • Not knowing which companies the practice is in network for

This can all be prevented with proper training and education. Schultz collaborated with other leading dental experts to develop Dental Insurance Navigator. It’s a membership website that provides your entire dental team with education and training on all things dental insurance. Learn more about this great resource here: Is Your Dental Practice Losing Money Because You Don’t Understand Insurance?